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Privacy Policy

How Eagle Gaming Arts (EGA) collects, uses, and protects your information.

Eagle Gaming Arts, operating under the brand EGA ("we," "us," or "our"), is a brand and apparel design studio serving clients in the United States, the United Kingdom, and worldwide. We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, why we collect it, how we use and protect it, and the rights you have over it.

By using our website or submitting information to us through our contact or order forms, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Information you provide to us directly:

  • Contact details — name, email address, phone number, and WhatsApp number
  • Project information — service requested, budget range, timeline, and project description submitted through our Order or Contact forms
  • Uploaded files — sketches, reference images, logos, or documents attached when submitting a brief or order
  • Correspondence — any information you share with us via email, WhatsApp, or social media messaging

Information collected automatically:

  • Technical data such as IP address, browser type, device type, and operating system
  • Usage data such as pages visited, time spent on the site, and referring website
  • Cookies and similar tracking technologies, as described in Section 5

2. Legal Basis for Processing

Where applicable under UK GDPR and EU GDPR, we process your personal information on one or more of the following legal bases: your consent, the necessity of processing to perform a contract with you (such as completing a design project you commissioned), our legitimate business interests (such as improving our services), and compliance with a legal obligation.

3. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries, quote requests, and project briefs
  • Deliver the design, development, or other services you request
  • Process and manage your order from brief through final delivery
  • Communicate updates, revisions, and turnaround timelines related to your project
  • Maintain and improve our website, services, and customer experience
  • Comply with applicable legal and regulatory obligations

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

4. How We Share Your Information

We may share your information with:

  • Service providers who support our business operations, such as website hosting, email delivery, and payment processing, each bound by confidentiality obligations
  • Professional advisors, such as legal or accounting consultants, where necessary
  • Legal or regulatory authorities, where required by law, to enforce our terms, or to protect our rights, property, or safety, or that of our clients

5. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to remember your preferences, understand how visitors interact with our site, and improve site performance. These may include essential cookies required for the site to function, and analytics cookies that help us understand visitor behavior in aggregate. You can control or disable cookies through your browser settings at any time; doing so may affect certain site features.

6. International Data Transfers

As we operate in both the United States and the United Kingdom, your information may be transferred to, stored, and processed in a country other than the one in which you reside. Where we transfer personal information out of the UK or EEA, we take steps to ensure an adequate level of protection is applied, consistent with UK GDPR and EU GDPR requirements.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, complete an active or ongoing project, meet our contractual obligations to you, or comply with legal, tax, or accounting requirements. Once no longer needed, information is securely deleted or anonymized.

8. Data Security

We implement reasonable technical and organizational measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. While we take security seriously, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information
  • Object to or request a restriction on certain processing of your information
  • Request a copy of your information in a portable format
  • Withdraw consent at any time where processing is based on consent
  • Lodge a complaint with a relevant data protection authority (for UK/EEA residents, the UK Information Commissioner's Office or your local supervisory authority)

Visitors in the United Kingdom and European Economic Area have rights under the UK GDPR and EU GDPR. Visitors in the United States may have additional rights available under applicable state privacy laws. To exercise any of these rights, contact us using the details in Section 12.

10. Do Not Track Signals

Some browsers offer a "Do Not Track" signal. Because there is no industry-standard approach to responding to these signals, our website does not currently respond differently based on Do Not Track browser settings.

11. Children's Privacy

Our services are intended for businesses and individuals aged 18 and older, and our website is not directed to children. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can promptly delete it.

12. Contact Us

If you have questions about this Privacy Policy, or wish to exercise any of your privacy rights, please contact us:

13. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. The updated version will be posted on this page, and your continued use of our website following any changes constitutes acceptance of the revised policy.

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